Why Auto Up Link Tech

Privacy Policy


February 15, 2024

This Privacy Statement describes what data AutoUpLink Tech collects, stores, processes, uses and shares when you visit the autouplinktech.com e-commerce site (collectively the “Services”).

AutoUpLink Tech takes data privacy seriously. This privacy policy explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights.

About Us

AutoUpLink Tech is software and tech-enabled services provider headquartered in the State of North Carolina in the United States (“we,” “us,” “our,” and “AutoUpLink Tech”) that operates and manages the Services. The Services enable our users to learn about our products and services and to inquire with AutoUpLink Tech about purchasing products and services from us. We also provide other software and services for our customers that are not governed by this Privacy Policy. Find out more about all our products and services here.

Key Terms

In this privacy policy, these terms have the following meanings:

  • “Visitor” means any person or entity that uses the Services and who visits the website.
  • “Personal Information” means any information that identifies or can be used to identify a Member or a Visitor, directly or indirectly. Examples of Personal Information include, but are not limited to, first and last name, date of birth, email address, and phone number.
  • “Website(s)” means the marketing website we operate at www.autouplinktech.com and any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs,” or other online, mobile, or wireless offerings that post a link to this privacy policy.
  • “you” and “your” means a Visitor.

Use of Cookies

We use cookies to offer you a better browsing experience, to analyze site traffic, to personalize content, and to serve targeted advertisements. If you continue to use this Website, you consent to our use of cookies.

What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Cookies make your use of the Website(s) more pleasing and efficient by “personalizing” your user interface, or identifying which parts of a site you have previously visited. They also enable us to pre-populate or automatically fill out forms and schedules, or to assist you in visiting multiple pages within our sites during the same session without having to re-enter your password multiple times. For your convenience, we also use longer-lasting cookies to display your email address on our sign-in form so that you do not have to retype your email address each time you log in to your account on any of our sites. Cookies enable us to tailor the information you receive and to assist our partners by identifying you as having an account with us. Most web browsers automatically accept cookies, unless you have configured yours not to accept them. In order for us to provide you with services on our sites, your browser must accept cookies, as they are essential for site administration and security. We do not use cookies either to collect individually identifiable information or to collect non-individually identifiable information using a cookie that is combined with a personal identifier.

The Website(s) and Services may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your experience in and with the Services, including providing you with more relevant products and advertising. Click on the different category headings to find out more. You can also change your cookie preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Why do we use cookies and other tracking technologies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website and Services to operate. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our websites. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our websites and to otherwise improve the functionality of the Services we provide. Finally, third parties serve cookies through our Websites and Services for advertising, analytics, and other purposes. This is described in more detail below.

Cookies set by the website owner or service provider (in this case, AutoUpLink Tech) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third party cookies can recognize your computer both when it visits the website or service in question and also when it visits certain other websites or services.

Privacy for Visitors

This section applies to Personal Information that we collect and process through the Websites and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities. In this section “you” and “your” refers to Visitors.

Information We Collect

(i) Information you provide to us on the website, when interacting with the Services or otherwise: certain parts of our website may ask you to provide Personal Information voluntarily. For example, we may ask you to provide certain Personal Information (such as your name, contact details, company name, profile information) in order to submit inquiries to us. We may also collect Personal Information, such as your contact and job details and feedback, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.

The Personal Information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your Personal Information. We will also let you know prior to collection whether the provision of the Personal Information we are collecting is compulsory or may be provided on a voluntary basis and the consequences, if any, of not providing the information.

(ii) Information we collect automatically through the websites: when you visit our website, we may also collect certain information automatically from your device. Specifically, the information we collect automatically may include your IP address, your operating system, your browser ID, your browsing activity, and other information about your system and connection and how you interact with our website and Services. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

(iii) This site is being monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that SmartPiXL is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html.

Use of Personal Information

We may use the information we collect through our website and the Services for a range of reasons, including:

  • To provide, operate, optimize, and maintain our website.
  • To send you information for marketing purposes, in accordance with your marketing preferences.
  • To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
  • To manage our website and system administration and security.
  • To improve the navigation and content of our website.
  • To identify any server problems or other IT or network issues.
  • To process transactions and to set up online accounts.
  • To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
  • To carry out research and development to improve our products and services.
  • To customize content and layout of the website.
  • To carry out other legitimate business purposes, as well as other lawful purposes.

In addition, we may combine Personal Information with other information we collect or obtain about you (such as information we source from our third-party partners) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this privacy policy. When we combine Personal Information with other information in this way, we treat it as, and apply all of the safeguards in this privacy policy applicable to Personal Information.

Public Information and Third-Party Websites

Blog: we have public blogs on our website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.

Social media platforms and widgets: our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms, including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Links to third-party websites: our website include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Contests and Sweepstakes

We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on our website or through social media (collectively, “Promotions”). Participation in our Promotions is completely voluntary. Information requested for entry may include Personal Information such as your name, address, date of birth, phone number, email address, username, and similar details. We use the information you provide to administer our Promotions. We may also, unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Services. We may share this information with our affiliates and other organizations or service providers in line with this privacy policy and the rules posted for our Promotions.

Data We Process

Data we securely process and store includes but is not limited to:

  • Email Address: we collect and process your email address to provide you the Service and to communicate with you. For example, we may use your email address to request feedback and to provide updates and notifications regarding the Service. You may also control promotional emails from us by changing your account preferences or by following the instructions in those emails. If you opt out of those messages, you may still receive emails from us relating to your account and the Service (e.g. relating to product updates, promotions, etc.). These account communications are part of the Service, and account holders cannot opt out from receiving account communications.
  • Other Personal Information: We may collect and process other information, such as your name, phone number and support information, to provide the Service. If you encounter problems with the Service, you may contact us for technical support via (866) 949-9754. We may collect and process performance and usage information to provide and improve the Service and other products and services we or our affiliates may offer.

How We Share Information

We may share and disclose your Personal Information to the following types of third parties for the purposes described in this privacy policy (for purposes of this section, “you” and “your” refer to Visitors unless otherwise indicated):

(i) Our service providers: Sometimes, we share your information with our third-party service providers who help us provide and support our Services and other business-related functions. For example, if it is necessary to provide Visitors something they have requested (like enable a feature such as Social Profiles), then we may share Visitors’ Personal Information with a service provider for that purpose. Other examples include analyzing data, hosting data, engaging technical support for our Services, and delivering content.

These third-party service providers enter into a contract that requires them to use your Personal Information only for the provision of services to us and in a manner that is consistent with this privacy policy.

Advertising partners: We may partner with third-party advertising networks and exchanges to display advertising on our website or to manage and serve our advertising on other sites and may share Personal Information of Visitors with them for this purpose. We do not sell or market to any of our Visitors’ data. We and our third-party partners may use cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our website and other sites in order to provide you with targeted advertising based on your browsing activities and interests.

Any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.

(ii) Any other person with your consent.

Disclosure of Data

We are not in the business of selling or renting user data. We will not share data with third parties outside of AutoUpLink Tech and affiliates except in the following narrow circumstances:

  • If you direct or authorize the disclosure.
  • If we believe in good faith that we must disclose information to protect the rights or property of our company or other users, including to prevent fraud or to enforce our agreements or policies governing your use of the Service; or if we believe in good faith that such disclosure is necessary to protect the personal safety of our personnel, users, or the public, we may make such disclosure as we believe is reasonably necessary for such protection.
  • If we sell or reorganize all or part of our business, we may need to disclose user information to a third party who acquires our assets, as permitted by law.
  • We occasionally contract with vendors, consultants and other service providers to provide services for us (such as customer support, email marketing, and technical infrastructure services). We may provide these companies with access to data where necessary for their engagement.

Finally, we may access, disclose and preserve your personal information, including your private content and data, when we have a good faith belief that doing so is necessary to:

  • comply with applicable law or respond to valid legal process from competent authorities, including from law enforcement or other government agencies;
  • protect our customers and users of the Service, to prevent fraud, or to help prevent the loss of life or serious injury of anyone;
  • operate and maintain the security of the Service, including to prevent or stop an attack on our computer systems or networks; or
  • protect our rights or property, including enforcing the terms governing the use of the Service;

Please note that the Service may include the programmatic sharing of your data to sites or services of third parties that have privacy practices different from ours. If you configure your instance of the Service to share such information to any of those sites or services, your shared data and information is then governed by the privacy statements of those third parties once in their possession.

Data Protection Rights

You and your Contacts may have the following data protection rights:

To access, correct, update or request deletion of Personal Information. AutoUpLink Tech takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. As a Visitor, you can contact us directly by emailing us at privacy@autouplinktech.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.

Your Choices and Opt-Outs

This site is being monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that SmartPiXL is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html.

Visitors who have opted into our marketing emails can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages.

Also, all opt-out requests can be made by emailing us using the contact details provided in the “Questions and Concerns” section below. Please note that some communications (such as service messages, account notifications, etc.) are considered transactional and necessary for account management for our customers who also visit the website, and Visitors cannot opt out of these messages unless you permanently terminate your subscription to our products and services, if applicable.

Our Security

We take appropriate and reasonable technical and organizational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. If you have any questions about the security of your Personal Information, you may contact us at privacy@autouplinktech.com.

Data Location: the information we collect and process may be stored and processed anywhere in the United States where we, our affiliates, or our third party service providers maintain facilities.

Retention of Data

We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine retention period:

  • Whether we have a legal or contractual need to retain the data.
  • Whether the data is necessary to provide our Services.
  • Whether our customers have the ability to access and delete the data within their user accounts.
  • Whether our customers would reasonably expect that we would retain the data until they remove it or until their accounts are closed or terminated.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

California Privacy

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us through our contact form or email us at privacy@autouplinktech.com.

Changes to this Policy

We may change this privacy policy at any time and from time to time. The most recent version of the privacy policy is reflected by the version date located at the top of this privacy policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this privacy policy or other notice on the website. We encourage you to review this privacy policy often to stay informed of changes that may affect you. Our electronically or otherwise properly stored copies of this privacy policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this privacy policy that was in effect on each respective date you visited the website.

Questions & Concerns

If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at privacy@autouplinktech.com.

When by mail: AutoUpLink Tech, ATTN: Privacy Officer, 1213 West Morehead Street, Suite 502, Charlotte, NC 28208, United States

By Phone: (704) 896-6140